Full Version: Order cancelled, should I refund anything??
From: Peter [#14]
22 Dec 2006
To: ALL
Just so you know, we arent losing any custom to other Engravers as a result of our professional position, quite the opposite...
It really is refreshing for many customers/clients to be able to deal with the level of professionalism we offer, rather than a mealy mouthed, indecisive, unsure of own policy, easily manipulated two bit operation.
The end result is ....word of mouth spreads and you end up with what you sow.....Which for us is great to see, we've got fields of ripe quality wheat springing up...even in a drought !
Think about it and go with what you think is right..youve got to be comfortable with yourself..
We're just thankful we get the clients that want the level of professionalism we offer.
read my comments as you will B-)
regards
Peter