Full Version: Vector cut problems - ridges in all materials
From: UncleSteve [#26]
12 Mar 2005
To: bobkat [#25] 12 Mar 2005
From: Stunt Engraver (DGL) [#27]
12 Mar 2005
To: bobkat [#25] 12 Mar 2005
Bob,
I doubt the "Screw the customer, let's make money" statement applies to Epilog. Though, as you say, it seems to be the mantra of some companies.
It's my hope, that by bringing these issues to light, companies will use the "constructive" criticism to better themselves.
If the comments are viewed merely as criticism, valuable (though sometimes harsh) customer feedback is being ignored.
As the start page says, "This is a forum for the discussion of the awards and engraving industry..."
As unpleasant as they can be, the "feedback" threads are an important part of improving the industry.
David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA
From: bobkat [#28]
12 Mar 2005
To: Stunt Engraver (DGL) [#27] 12 Mar 2005
From: Upacreek [#29]
19 Mar 2005
To: ALL
Thought I'd give everyone an update on what has happened. This way, future people will have answers when they are looking up this problem.
After talking with Epilog, I have adjusted all three belts on the Mini. One belt was looser then the others, and I tightened all 3 to the best of my ability.
Adjusting the belts has greatly improved both my vector cutting and raster engraving.
Thanks to AJ sending me some samples, I was able to compare his output samples with mine and adjust the belts some more to try to improve my output.
I now have raster quality as good as his and my vector cutting is actually smoother then his.
I still have minor problems when cutting perfect circles. The ridges are barely evident, but I do have a small "bump" at the 4 & 10 position. They become more evident when I cut smaller circles. It's like someone put a speed bump in those two spots.
This problem may become an issue with the model train stuff I cut. If the designer starts creating more curved items, the bumps could throw off his designs.
Thank you everyone once again for all your suggestions.
Michel
From: rich (SPYDER62) [#30]
19 Mar 2005
To: Upacreek [#29] 19 Mar 2005
I have found that the setting in the supplied manual are way off from what I have to run.
From: Upacreek [#31]
19 Mar 2005
To: rich (SPYDER62) [#30] 20 Mar 2005
I agree with you Rich. The settings listed in the manual are way off. The latest manual edition is better then the original one I received - which contained many contradictions to itself.
Not only do they lack in proofing documentation, they lack in testing product upgrades. Their last mini print driver update could not read any of your saved print settings. If you didn't have your print settings documented somewhere you would have had to uninstall the latest print driver, install your old driver (if you saved it) and then open each saved print file and document the settings. Then install the new driver and re-create & save your print settings.
On the positive note... Now you can have fun and start lasering all sorts of things. You look at things differently ...... hmmmm .... what will the laser do to my ..... shoe ..... wallet .... crock pot lid .... rock .... dog's bone ... candle.
When trying something new, we've found we're running out of adjectives to describe the fun & cool results.
M.