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 From:  Harvey only (HARVEY-ONLY)
 To:  joyce (JLADY) 
5978.4 In reply to 5978.1 
Back up the no rush charge date a day or two. If they come in on the vender's last no rush fee date, you collect the rush fee for yourself.

Philadelphia, PA (Really Bensalem)

When you finally understand it completely... it changes.

 

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 From:  Harvey only (HARVEY-ONLY)
 To:  Vicky (ANDERI) 
5978.5 In reply to 5978.3 

Wow, your post showed me something about the bugs in the forum software. Your CODE statement showed only a scroll bar, but the text was not visible.

You should use the QUOTE instead to avoid this bug. I will edit your post so it shows correctly.

Philadelphia, PA (Really Bensalem)

When you finally understand it completely... it changes.

 

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 From:  Vicky (ANDERI)
 To:  Harvey only (HARVEY-ONLY) 
5978.6 In reply to 5978.5 
Funny ... when I looked at it, I could see the text (along with the scroll bar). Must've hit the wrong icon somewhere along the way. Sorry 'bout that!
 

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 From:  Vicky (ANDERI)
 To:  Harvey only (HARVEY-ONLY) 
5978.7 In reply to 5978.4 
quote:
Back up the no rush charge date a day or two. If they come in on the vender's last no rush fee date, you collect the rush fee for yourself.
That's what I meant to say. Thanks for reading my mind and clarifying, Harvey. :O)
 

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 From:  Engravin' Dave (DATAKES)
 To:  joyce (JLADY) 
5978.8 In reply to 5978.1 

Joyce,

Don't forget, you have the same opportunity to set your own rush charge dates.


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 From:  GBengraver
 To:  joyce (JLADY) 
5978.9 In reply to 5978.1 

Promotional prods. can be easy money or orders from hell.

Your customers need to be educated as to the lead time required to process custom orders.

It is better to be upfront with your customers and let them know that there will probably rush charges due to the time frame the customer has imposed.

What you have going for you is the fact that they probably will be unable to go elsewhere and get delivery in the same time frame without rush charges.

If they are comming to you for the first time trying to get whatever it is they want on short notice, chances are they have tried other places and have already been told that there will be rush charges.

Sometimes the effort is not worth the money you make, but if you can come through for them it may pay dividends in the future. You never know.


Greg

"Nothing is really work unless you would rather be doing something else."
 

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 From:  Patty (PDI)
 To:  joyce (JLADY) 
5978.10 In reply to 5978.1 
And don't forget how you have to drop everything to sign off on the proof...and call to confirm it shipped...and track it when it doesn't arrive...and ....
 
 
     
 

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